Shipping policy

Last updated: 12 August 2026

Fetchmere currently delivers to the United Kingdom as its primary market. We also deliver to the United States, Canada, Australia and New Zealand.

Shipping charges

United Kingdom

  • Orders below £50: £4.97
  • Orders of £50 or more: free standard shipping

United States, Canada, Australia and New Zealand

  • Orders below £50: £8
  • Orders of £50 or more: free standard shipping

All thresholds and shipping charges are stated in GBP. The free-shipping threshold is calculated after discounts and before shipping charges. The applicable charge is shown at checkout before payment.

Taxes, customs and import charges

Product prices and the shipping charges shown at checkout include all applicable taxes, customs duties and import charges for the destinations we support. Customers should not be required to pay an additional import or customs charge on delivery. If a carrier or authority unexpectedly requests such a charge, contact support@fetchmere.uk with the order details and evidence so we can resolve it.

Processing and delivery times

Orders normally require 1–3 business days for processing before dispatch. Estimated transit after dispatch is 7–14 business days. The estimated total time from order placement to delivery is therefore 8–17 business days.

Business days exclude weekends and public holidays applicable to the processing or destination country. These are estimates rather than guaranteed arrival dates. Carrier disruption, customs processing, weather, peak periods, address problems or events outside our reasonable control may cause delays.

Tracking and split deliveries

Where tracking is available, it is emailed after dispatch. Some orders may arrive in more than one parcel without an additional shipping charge.

Delivery addresses

Check the delivery address carefully before ordering. Contact us immediately if it is incorrect. We will try to help, but an address change cannot be guaranteed after processing starts. Customers are responsible for providing a complete and accurate address.

Missing, delayed or damaged deliveries

Check the tracking information and delivery location first, and contact the carrier where appropriate. Then email us promptly with your order number. For damage, include clear photographs of the product and packaging. We aim to reply within 12–48 hours. Your statutory rights are unaffected.

Contact

DEAL SHOPPERS LTD
Company number: 13071055
Registered office: 128 City Road, London, EC1V 2NX, United Kingdom
Email: support@fetchmere.uk